Frequently Asked Questions

Everything you need to know about your DeBra's shopping experience.

What is your standard shipping timeframe?

We typically process orders within 1-2 business days. Standard shipping takes 3-5 business days, while express options are available at checkout for faster delivery.

What is your return policy for fashion items?

We offer a 30-day return window for all unworn items with original tags attached. Please ensure the hygiene stickers are intact for swimwear and intimate apparel.

How do I know which size to order?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our charts, as sizing can vary between different designers and collections.

Which payment methods do you accept?

DeBra's accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later services like Afterpay and Klarna.

Can I track my order once it has shipped?

Yes, as soon as your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress.

Do you offer international shipping?

Currently, we ship to selected international destinations. Shipping costs and delivery times for international orders are calculated at checkout based on your location.